Hampton by Hilton Cluj-Napoca

I liked a lot the staff. All excellent. I can recommend for the employee of the month Iulia Bica Maria that helped with all needed for a perfect experience. The hotel was full as it was the December 1 and a lot of customers came for the event. There was also a huge running contest - EcoTrail. Both of them filled Cluj accomodation. Breakfast was very good. Rich. They have a waffle machine! Room and bathroom were very big. They offered free water in an eco way - via a dispenser placed on each floor and an included glass water bottle. Price was ok.

Even though the hotel was "only" 3 stars, it actually felt more premium than some 4 star hotels we've been in. What we appreciated a lot, was the fact how the fair the pricing was. They didn't try to extort 5 EUR for a 330ml bottle of water, you had the possibility refill from a water filter. The mini fridge was available for your own products. All essentials could be received at the reception free of charge (which was a nice way to avoid unnecessary garbage), there was a free car charger and, whoever would like it, could a get 24/7 a Pizza for 7.50 EUR, which seems pretty fair for a hotel. Break, while not the biggest variety, was decent enough for 3 days and over all tasty. The staff (desk and room service) where polite and forthcoming.

Pretty much everything was great. The staff is very friendly and welcoming, especially Maria. The room was clean and nice. The water pressure in the shower was better than in other hotels I've stayed at. The breakfast was varied and very tasty. The hotel doesn't have a restaurant but you can order pizza at the bar, it's pretty good. I also liked the fact that they have water dispensers on every floor and you can refill your water bottle for free. Last of all, the hotel is located within walking distance of the city center, which is very convenient.

The hotel was much better than expected in all aspects. The staff was a 10/10 as were the amenities. You get everything you might need in your room, including slippers, a hair dryer, and an iron. The hotel has a bar that also sells some snacks and even some vanity items like: hand cream, toothbrush, etc. Parking was easy, and it has charging stations, which guests can use for free. Breakfast was varied, and it also included some traditional Romanian food. The fact that filtered water was available to guests 24/7, free of charge, was a very nice surprise. You get a glass bottle in your room, and you can get water from a machine on every floor. The location was also good. It is about 15 minutes away from the city centre by foot and 10 minutes away by bus. We will definitely come back in the future.

Although my stay at the hotel was short, I enjoyed every moment of it. From the very friendly staff at the check-in desk to the very clean room and the varied breakfast, everything was perfect. The rooms were spacious and equipped with all the amenities you would expect. I especially liked the blackout curtains that made the room completely dark at night. The Brita water dispensers in the hallway were also a nice touch.